First, I am thankful to own both a natural gas fireplace and PDC spa, purchased from Heritage Fireplace and Spa in Vincennes, IN. I would do both again. Their products, sales, service and communication is better than any I have purchased from other places. 10 stars on a 5 star scale. I can't say enough about the quality and support they have given me. BUY HERE!! Second, the PDC Fiji that I bought is the absolute best to buy. I waited to post this review because every spa is the best when you get it. This spa has 115 jets backed up by 13.5 horse power. The 35 year tub warranty is unparcelled with anything I have found. The tub was flawless when received and after our family of 12, including kids and grandkids has been through it, it is still flawless. The horse power could be to much for some people, but with controls on each jet, everyone gets what they like. It is the most sturdy and powerful one I have seen, let alone used, in my life. I have owned three spas, but none compare to this quality. Looking forward to many years of enjoyment with the product I bought. Not only buy from Heritage, BUY PDC Spas. Again, 10 stars on a 5 star scale. Ordered, built, delivered on time, and BUILT IN AMERICA!!
Let’s be clear - PDC spas has a world class product in their Premium Denali hot tub. It’s just beautifully built, the Tuscan/Willow Brn color design is just gorgeous. And now to the best part…the installation and sales team and owner: Fairmont Pools & Spas was “world class”. From the second I walked into Greg Plivelich building to the day he installed it…it was fun, easy going, informative and done with expertise. To be able to buy local is great…but to have such “world class” setvixe by Greg and his team was just unexpected…we are forever thankful for the product and service we received. Truly, Ed and Tanya Easton….and from the many who will also enjoy this great hot tub…
Own a Luxury Fiji with Smokey Mountain shell and a Willow Brown cabinet. Purchased from Bee Tree Spas and Pools in Peterstown, WV. Seamless purchase and delivery process. Great hot tub at an affordable price!
The PDC BAJA15 Splash Spa is absolutely the best investment I have ever made. It provides me and my family with the perfect combination of a fitness spa and hot tub. From the low maintenance to extending my swim season throughout the year, there really is no better choice.
Have the twilight hot tub. Our first hot tub. It has been great after learning about the chemical setup and regular maintenance. So, far a great experience. I have called PDC twice, not for issues but guidance. Both times immediate response and extremely helpful.. Really appreciated for a novice. Outstanding customer service. Thanks PDC and Island Spas and Pools, Oak Island NC.
I made my husband take me to the showroom so I could sit in different spas. We decided on the Bali spa. It had plenty of shoulder and leg room if we had more than the two of us in the spa. Laurel Mountain Spas delivered and installed it. Everyone involved with the selection and installation were very helpful. We've been using it a couple time a week for the last 3 months and just love it. At high speed the jets are strong to get the kinks out, and at low speed they provide a gentle massage. My husband is a mechanical engineer, and he was very happy with the construction of the spa. We'd highly recommend the PDC brand!
We absolutely love our spa we purchased from Spaulding spas in Plattsburgh ny The whole process was so easy and the customer service top notch all the way .
We have had our 17' PDC Swim Spa for three years and enjoy it very much. We started having a problem with our GFCI tripping. When I called PDC Customer Service they immediately connected me with a technician, Keith, who guided me through several tests. He stayed in touch with me, sent me parts under warranty to alleviate the problem, and made himself available until everything was corrected. Great service !
We love our new hot tub! It’s so therapeutic after a hard day of work. And we are proud to support an American company
After much research, I decided on the Biscayne model. The spa has plenty of power, is comfortable, has excellent filtration and many nice features. We did experience an issue with the control panel not working intermittently, but that was quickly resolved by our dealer, Spaulding Pool and Spa, who promptly ordered and replaced it with a new control panel. There are two improvements I would recommend. The air bubbler has so much force it is uncomfortable to use; and the spa is difficult to get in and out of compared to other spas I have owned. Overall I am very happy with the spa and the dealer.
Love our PDC spa! It runs great and we use it daily!
We love our new hot tub! Quality built, affordable, and the owners of Outdoor Living in Chambersburg, PA gave us some back story on how important quality control and value is to your company. Many thanks!
I purchased a 19 foot swim spa/hot tub last year. I used it extensively last year, but this year I started having problems with one of the hot tub motors and the control panel for the swim spa. I contacted Jaime, who put me in touch with Joe. He replaced both parts and the swim spa/hot tub is working well. I would highly recommend buying from PDC Spas for the quality of their equipment; moreover, their outstanding personnel that back their products.
To say that the purchase of our PDC spa was one of our best decisions ever would be an understatement. I have waited exactly 1 year to write my review so I could be 100% honest, so here it is. We ordered our spa in January of 2021 and took delivery in March of 2022. Yes, it was a long wait but we were told upfront what the wait time to expect was. I was assured by my dealer and Jaime at PDC (so amazing) it would be well worth the wait and it sure was! We purchased the Biscayne and couldn't be happier. it honestly has changed our lives as far as being able to relax after a long days work or just sitting under the stars on a moon lit night. Additionally, the quality and customer service are second to none. We did a lot of research before we purchased our spa and I can say without a doubt that we made the right choice. If you are on the fence, don't relay. Invest in your home, family and yourself and purchase a PDC spa.
We love our Hot Tub. It is so relaxing after working all day. We have used it almost everyday, since it was installed, and look forward to getting home each day, for our "Hot Tub Dates". The installers set it up in a short amount of time and we have not had any problems or issues with it. Thank you PDC Spas for a great experience.
I've had a PDC spa inside, then outside for well over 25 years, pump was reconditioned only once, it's been enjoyable and for the most part service free. My only complaint is there is no one close that will service it, so I have to rely on a handy man. I'm hoping for many for years but I know it's on borrowed time. Has been great product.
We bought an Oahu in the early 90's.It was installed in our bedroom which is 14 x 28.I built a platform with 3 sets of stairs and a fireplace at one end.One set going up to it,a set down into my office and a set into the master bath.We had it for around 27 yrs.Joe Heim(service mgn) did all he could to help me keep it going.It had 7 or 8 jets total.But it was time to get a new one.So we purchased a Seasons last spring and kept it my garage for a few months until we could get the old one out and figure how I was going to get it up on a 10' high deck and then into the house.We have a log home so being this one is already in a base(the last one was just a shell and the pumps were separate)It would not go thru the 6' wide french doors.So,out came the chain saw and we made the doorway wider and plugged it up later with wider trim.You would hardly notice.Rebuilt the platform a little different this time and it has been up and running since Christmas Eve.The new spa is fantastic and now has 40+ jets.Big improvement.It is still a 4 seat and a lounge.
Happy with PDC, called them and they responded to my question and sent me some info.
Purchased PDC spa at the recommendation of my installer. He told me he recommends PDC because they are so good to work with. As it turned out I had an issue when the spa was only a few weeks old. Customer service was truly outstanding and the issue was easily resolved. The spa has operated wonderfully since and we are very satisfied, and I have already recommended PDC to friends
I first learned of PDC Spas when I moved into a home with a PDC Spa already installed. We spent many hours in that hot tub relaxing, chatting, laughing, and watching the stars and traveling aircraft overhead. It is not an exaggeration to say that my PDC Spa was marvelous, both mental and physical therapy for the seven years we lived there. We later moved into a home without a spa. I missed those marvelous pulsating, relaxing, hot water jets, so I had to purchase another PDC Spa!
12/01/2020 our PDC Biscayne Hydrotherapy tub arrived. We are so very pleased. My wife and I have had an amazing experience with both the PDC Factory and the local PDC spa dealer. We first visited the PDC factory in Williamsport PA back in July and were greeted by Dave Rolley. Dave showed us around the PDC showroom making recommendations based on our size and needs as well as answered our questions. When we left the factory showroom we knew exactly what we wanted and were ready to order from the local dealer. Lead time was 12 to 15 weeks at that time. We wanted the Spa for Christmas Day 12/25/2020 as that will be my 40th anniversary of a farming accident that severely mangled my left leg. Hydrotherapy as well as prayer played a major role in a full recovery, so we are celebrating 40 years of walking and thanksgiving. Thanks again to PDC Spas for a great product that is easy to care for and is exceptional. It truly sells itself. We also highly recommend the Balboa Bluetooth WiFi component with the ControlMySpa app. I can set the temp 40 minutes before I go into the tub from my Iphone or Ipad as well as make any changes to the tubs functions or temperature. Thanks again for this great product.
My dream became a reality when my PDC Biscayne arrived a few weeks ago! My whole family has been immensely enjoying our new spa, from the cool lighting feature to the pulsating jets this spa is everything and more of what we were expecting!! Antisipating our 1st dip when the snow is falling. Thank you PDC for a delightful product!
I cannot even begin to say how much we love our spa! We purchased the Biscayne in July and received it November 28th. The color is midnight canyon and gray shell. It is breathtaking! And the relaxation factor is indescribably amazing! Best $ we have ever spent. I wish I could post a picture. Pdc customer service is second to none! They actually answer their phone and your questions immediately! I am comfortable saying that if I ever have an issue I'm sure it will be resolved quickly.
We purchased our hot tub (Luxury Malibu) in late spring/early summer 2020 and by August, we were enjoying our daily soaks. The quality is exceptional, the look of the spa is fantastic and the jet action provides a superb massage. The service was great - two thumbs up to Dave Rolley and Mandy Winner, who were excellent to work with and provided exceptional service. Highly recommend this company and its products. In our opinion (we did tons of research), this is the best spa on the market with service to match. You will not be disappointed! P.S. No option to add our actual location, but we're close to Michigan....
We are loving our Summit SX19! We ordered through a local dealer at the end of May and were told it would be 6-8 weeks for delivery however due to the pandemic it took about 12 weeks to receive. My husband and I are definitely enjoying it as are our granddaughters when they come to visit! I hope to keep enjoying for many years.